China Focus: Taxi drivers' plight leaves passengers out in the cold

0 Comment(s)Print E-mail Xinhua, January 15, 2013
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A parking lot in downtown Beijing is packed with vacant taxis and idle drivers, despite complaints about the city having too few cabs.

The cab drivers take naps, read the news, smoke cigarettes and chat with each other. But at the same time, passengers across the city can be seen desperately waving their hands in a futile attempt to hail a cab.

"The roads are too congested. If we get caught in a traffic jam, the fare wouldn't even be enough to cover the cost of gasoline," a driver surnamed Zhang said.

Zhang and more than 300 other cabbies regularly park their vehicles at this particular lot during rush hour to dodge passengers. The practice became more popular after municipal authorities started penalizing cabbies who refuse to take their passengers to the destinations they require.

In other Chinese cities, taxi drivers have also gotten flack for their service -- or rather, their lack thereof.

In Xi'an, capital of northwest China's Shaanxi province, taxi drivers have reportedly refused to take passengers unless they pay an amount of money greater than the officially established fare.

"Pay more or continue to freeze in the cold air," said one of 28 cabbies waiting outside a train station in downtown Xi'an. None of the drivers would start their engines unless passengers agreed to pay extra.

Chinese netizens have long complained about taxi services, grousing about long waits, exorbitant charges and poor service in general. Many believe the situation has worsened in recent years.

But the taxi drivers say they, too, are victims. Hefty franchise fees levied by taxi companies have left many drivers struggling with meager earnings, according to the cabbies.

Zhang said he and another driver who drive the same vehicle pay a total of 9,500 yuan (1,529 U.S. dollars) to a taxi company every month. He works at least 26 days a month, but makes an average of just 3,000 yuan in net income.

"I would've quit this job a long time ago if I didn't have to pay college tuition for my child," Zhang said.

The practice of having drivers register with taxi companies and pay monthly vehicle rental and management fees started in the late 1990s as city governments tried to regulate the market. In many cases, the cabbies have to purchase the vehicle and pay all operating costs on their own.

Industrial observers said the franchise mechanism is essentially a monopoly, with taxi companies demoralizing their drivers by levying excessive fees, leading to low driver morale and subsequent poor service.

"The companies sell their franchises after being authorized by the government and the entire process is conducted behind closed doors," said Yu Hui, a taxi industry researcher at the Chinese Academy of Social Sciences.

"Taxi drivers have no say in how fees are determined. They are upset about companies earning large profits but refusing to share gasoline, repairs and other costs," said Mao Baohua, a professor at Beijing Jiaotong University.

Experts said that in order to break the monopoly, the government needs to relax its control over the issuance of taxi licenses. The fixed number of taxis, they said, also fails to meet surging urban demand for public transport.

In Beijing, the number of licensed taxis has been limited to 66,600 over the past decade. In the meantime, the capital's population has grown from about 13.8 million in 2003 to the current 20 million.

The scarcity of licensed taxis has spawned a booming market for "black cars." Unlike registered cabbies, these drivers are often private car owners who pay no monthly fees and offer cheaper fares.

Their poaching of passengers, along with high franchise fees and cut-rate service fares, have resulted in cab driver protests and walkouts in several cities in recent years.

Yu said the cabbies' plight could be temporarily settled by raising taxi fares and reducing franchise fees, although a better long-term solution would be to let the market play its role.

"If private car owners can be allowed to compete on equal footing, the taxi companies will have to either lower the franchise fees or prepare for an exodus of cab drivers, who will find operating privately to be more profitable," Yu said. Endi

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