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Mobile text hotline becomes a hit
10086智能聊天受热捧

It turned out that all the smart replies were given by a smart robot.

It turned out that all the smart replies were given by a smart robot.

China Mobile's service hotline "10086" has become a hit for its smart replies to various text messages it received from users, Yangtze Evening News reported.

If you text a message asking about its age, it will respond with "My age is a secret." If you tell it you have broken up with your beloved, it will comfort you with "Your true happiness may come next second." ...

It turned out that all the smart replies were given by a smart robot. It was put into service on Aug. 12, 2011, and is capable of replying about 350,000 text messages.

(China.org.cn February 8, 2012)

据《扬子晚报》报道,中国移动客服热线10086因能对用户短信进行巧妙回复而受到热捧。


如果你发短信问它多大了,它会说:“年龄可是秘密呀”。如果你跟它说自己失恋了,它就会安慰你说:“也许下一秒,真正的幸福就到来。”……

原来,给出这些巧妙答复的是10086 智能客服机器人。2011年8月12日,该机器人正式运营,可以就35万条不同的短信进行回复。

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