E-commerce service sector expands 83% in 2012

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China's e-commerce service industry registered an 83 percent rise in income last year to 200 billion yuan (US$32.2 billion), Alibaba Group's research center said in a report today.

Various e-commerce services from software, online shopping guide to customer inquiry service boomed last year with around 1.2 trillion orders. Many third-party service providers benefited from the boom.

Alibaba has stepped up collaboration with third-party software developers to provide data analysis and virtual customer service tools to tens of thousands of vendors on its shopping platform.

The number of vendor-oriented third-party tools on Alibaba's platform more than quadrupled to over 8,000 ones in 2012, compared with the previous year.

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