Land Rover in faulty gearbox scandal
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E-mail Xinhua, March 16, 2015
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Faulty gearboxes in Land Rover's Evoque cars in China were highlighted by China Central Television's annual "3.15" program last night. [File photo] |
Owners of Evoque cars throughout China encountered malfunctions such as sudden stop while driving and faulty reverse gear, which re-happened soon after 4S stores changed the defective gearboxes with new ones for free, according to a consumer protection live TV show broadcast by CCTV on late Sunday, or the International Day for Protecting Consumers' Rights.
The maintenance men at different Land Rover 4S stores could not tell what exactly made gearboxes out of order. The car owners were once required to upgrade the relative software, which was apparently good for nothing.
The show exposed that Land Rover (China) denied the problems in gearbox and passed the buck to Chinese consumers, saying "they drove too fast".
However, CCTV's investigation result showed that Land Rover had found the problem long ago and issued confidential notices only to the company's engineers.
Land Rover so far has not announced any recall of Evoque cars in China, and on its website still highlighted the brand's professional spirit and high quality, but what if any serious accident occurs or malfunctions appear after the car's warranty expires, asked the show.
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