2. Serving the People and Improving Their Living Standards

Providing transport services to the people and making their travel safe and convenient. China is striving to build a sound system to improve transport safety, upgrade the transport structure and improve transport services, in an effort to provide better services to people. The transport capacity and service during the Spring Festival (i.e., Chinese New Year) and other travel peaks have been significantly enhanced. In cities the percentage of people taking public transit is on the rise, and comfort level of such transport means has been greatly enhanced. With the rapid growth of the "Internet+transport," passengers can now check the real-time status of traffic, plan their trips ahead of time, purchase tickets online, and enjoy "smart" parking and other one-stop services. The transport service and complaints hotline 12328 has been put into use.

Supporting the poverty reduction and eradication effort. Entering the 21st century, China has initiated a dozen projects to connect townships, towns and administrative villages to the road grid, and built transport infrastructure in contiguous impoverished areas, with increased support for transport development in rural and impoverished areas. During the 12th Five-Year Plan period, over RMB550 billion of vehicle purchase tax was allocated to support transport development in poor areas. In contiguous impoverished areas, 83.8 percent of county seats now have roads of Grade II or above, and 86.2 percent of administrative villages have tarmac and cement roads. More buses now operate on routes linking poverty-stricken areas, and ropeways are being replaced by bridges.

Effectively addressing emergencies. The transport emergency response system plays a key role in the rescue and relief work following natural disasters, accidents and similar contingencies. In the wake of the Wenchuan earthquake in 2008, Yushu earthquake in 2010 and the devastating snowstorms in southern China in 2008, emergency transport response teams were among the first to arrive at the scene and open up "lifelines" for relief. China' s marine search and rescue teams have been engaged in rescue work connected with many emergencies at sea, and actively took part in the search for the Malaysian Airline flight MH370. In the period 2010-2015 China organized and coordinated 12,411 marine search and rescue missions, saving 108,464 lives, including 8,070 foreigners.

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