Beijing hospitals use facial recognition to combat scalpers

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Twenty-four hospitals in Beijing used facial recognition technologies to combat appointment scalpers, and six hospitals in the city are using facial recognition during appointment-making, officials from the Beijing Municipal Health Commission said Monday.

According to the health commission officials, the hospitals have alarms that would sound when the scalpers enter.

The measure was taken during the city's 100-day campaign to improve its medical services, which lasted from July 22 to Oct. 31.

A number of hospitals have also begun allowing people to check doctors' schedules, make appointments and payments, buy notebooks for medical records, and receive check-up results through WeChat, other mobile apps, and self-service devices.

Over 70 top hospitals in Beijing now offer 30-minute time slots for appointments; over 80 top hospitals accept mobile payment for outpatient and emergency treatment, over 60 accept mobile payment for inpatient treatment; over 80 accept appointments with health insurance cards; and nearly 60 accept ID card for appointments.

Moreover, hospitals in the city also cut the waiting time for patients to doctors and receive examination.

Among 67 top hospitals in Beijing offering gastrointestinal endoscopy, 17 cut the waiting time for the examination by over 30%. Patients can get access to MRI examination in Beijing's top hospitals within seven days on average.

The city also improved facilities in its hospitals, such as setting up waiting areas, queue-up system, and curtains and folding screens in consultation rooms.

The city will continue to improve its medical services and try to figure out and popularize replicable practices, so that people can get access to more convenient medical services, the officials said.

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