Transparency urged
Of the 871 cases presented in the report, 81.6 percent were organized incidents.
The vast majority of incidents were resolved by successful government intervention, but 12 percent reoccurred.
This shows the government should improve its ability to intervene successfully and find solutions to sources of dispute, the report said.
The public's participation in government decision-making processes is unsatisfactory, and channels for resolving disputes and lodging appeals are less than adequate, the report said.
The report recommended that the government make its handling of mass incidents more transparent.
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