Home / Government / Policy Updates Tools: Save | Print | E-mail | Most Read
National Center to Receive Public Complaints
Adjust font size:

China will establish a national center receiving public complaints and petitions and set up a national public complaints information system, to ensure the public complaints to be handled effectively and in time, according to a newly released regulation.

The information system will also make it convenient for the public to check and the government to supervise the handling process of public complaints and petitions, the regulation said.

The regulation, co-issued by the Central Committee of the Communist Party of China (CPC) and the State Council, said local governments should keep the channels for public complaints and petitions unblocked.

CPC committees and governments at all levels should fully respect and protect the people's right of making complaints and petitions and seriously handle their complaints, the regulation said.

"The behaviors of restricting or intervening normal public complaints should be corrected," it read.

It said local governments should open mail boxes, hotlines, and online channels for public complaints, officials should hold hearings for petitioners regularly.

"Local governments should also guide the people to make complaints and petitions in rational and legal ways," the regulation said.

An effective system of handling public complaints should be established by well coordinating all the relevant government organs to help deal with and supervise the petition work, according to the regulation.

The regulation also said that local governments should attach importance to the suggestions from petition departments when making policies, to protect the interests of the people.

"Local government should also listen to the public when making policies to encourage the people to take part in the administration of national affairs," it said.

(Xinhua News Agency June 25, 2007)

Tools: Save | Print | E-mail | Most Read

Related Stories
New Rules on Dealing with Complaints
Premier Calls for Better Handling of Public Complaints
Top Official Backs Citizens' Rights to Sue Officials
Land Confiscation, Top Reason for Farmers' Petitions
Number of Petitions Decreased in China
Gov't to Improve Petition Handling Process
Questions and Answers More
Q: Where Can You Take An HIV Test in Guangzhou City?
A: There are three state-designated HIV testing centers in Guangzhou: Guangdong Center for Disease Control and Prevention, Guangdong Entry-Exit Inspection and Quarantine Bureau, and Guangzhou Center for Disease Control and Prevention.
Useful Info
- Who's Who in China's Leadership
- State Structure
- China's Political System
- China's Legislative System
- China's Judicial System
- Mapping out 11th Five-Year Guidelines
- Chinese Embassies
- International Department, Central Committee of CPC
- State Organs Work Committee of CPC
- United Front Work Department, Central Committee of CPC
SiteMap | About Us | RSS | Newsletter | Feedback
Copyright © China.org.cn. All Rights Reserved     E-mail: webmaster@china.org.cn Tel: 86-10-88828000 京ICP证 040089号