Cheap tickets harm consumers and airlines

0 Comment(s)Print E-mail People's Daily Online, July 12, 2012
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According to survey result, 90 percent of low price airline tickets have hidden danger, which may hurt consumers' interests. China Online Ticket Price Monitor Analysis Report said, consumers' at the bottom of the consumption chain face great potential risks: they may be rejected boarding or be asked price difference, or consumers may be afforded fake travel itinerary, therefore became bad faith in airline's blacklist. The prominent problem is that most of consumers are hard to protect their rights.

Does the illegal ticket only harm consumers' rights? The answer is negative. Analysis reveals 79 percent of low price ticket damage ticket market order, and 57 percent hurt civil aviation zoology.

The main client base of Qunar.com and other travel vertical search websites is price-sensitive consumers. These websites adopted low price competition mechanism which means low ticket price and higher online rankings. In this low price competition situation, airline ticket agents should use every ways to reduce cost. Some ticket agents adopt illegal methods.

"But in a long run, this price war is more harmful for air ticket market industry. And it harms airlines' interests greatly", Wang Tingting said, "Industrial service value chain is disciplinary which should be consumer oriented." If consumers' interests are damaged in a long term, it may result in shrinkage of service scale and further affect development of industry. (Reporter from CAAC Journal)

Related knowledge: CAAC Journal is a public issued economical newspaper and is the only newspaper distributed on board appointed by Civil Aviation Administration of China.

Related knowledge: Qunar.com is SE website of China tourism. Baidu.com holds more than 62 percent of its stock rights. Qunar.com is planning listing in United States.

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