Top 10 most complained about shopping websites

By Wang Yanfang
0 Comment(s)Print E-mail China.org.cn, September 5, 2013
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 Tencent Ecommerce

Tencent Ecommerce, one of the 'top 10 most complained about shopping websites' by China.org.cn.

Tencent Ecommerce


Percentage of complaints: 13.46%

Response rate: 78%

Starting out in 2006, Tencent Ecommerce is an online shopping unit of China's leading Internet company Tencent. It mainly offers internet users online e-transaction services, both physical and virtual. Most of the complaints concerned customer dissatisfaction about the company’s after-sales services.

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